Introduction Email is evolving new methods to combat spoofing of email addresses. While there used to be no checks on what email servers can be used by particular domains, that is no longer the case. Consequently when sending using your own domain u...
IntroductionThis information applies to all four Virgin Media Email domains.virgin.netvirginmedia.comblueyonder.co.ukntlworld.comCustomers are increasingly coming on the Forum's after having email accounts locked/deleted. This post looks at one of t...
IntroductionThere have been a number of threads on the boards lately where people have been seeing the password prompt pop up when trying to send e-mails.While the symptom is the same for many users, there are actually a number of possible causes.Bro...
The aim of this thread is to collate some of the stickies I have made in the past into one thread. In here you will find the following FAQ's Understanding Email Block ListsSPF, DKIM, and DMARC explainedGeneric/Dynamic host names prohibited - an expla...
Hi all, We're aware of an issue where customers emails account may be locked recently and this may be due to our spam and abuse system being updated. If you find yourself unable to log into your email account, please perform a full virus scan on all ...
HelloI'd like to have my primary VM email address deleted please (it has been comprehensively "pwned").I understand that this is possible via a ticket raised by the VM forum team.It's an old ntlworld address and my VM account's only VM email address....
The last incoming email to my main virgin.net email address of 27 years arrived today at 14:07. The last one to my secondary virgin.net email address arrived at 13:16. Since then, the account passwords no longer work. I am using POP3 settings on a cu...
Since yesterday all of my devices including ipad, PC and Android phone have said that the password for my blueyonder email account is wrong but I haven't changed a thing. Therefore I can't send or receive emails. The advice on the Virgin media websit...
I have an old virgin.net email account I have used for 20+ years. I was using it fine until last Friday when I got the message it was locked and to unlock it I needed to change password. The password reset will not work, I just get 'oops something ...
Yesterday afternoon, 19/11 I saw that my email account was asking for a password, something that has never happened before while using my Iphone.I have tried to reset the password, recreate the account on my phone, also attempted to understand the in...
Morning, I have a Samsung 8 phone and this morning woke up to my phone giving constant notifications (been going two hours now). It seems that my old NTL World e mail address (which I can no longer access) is all the time trying to send all my old em...
Will i lose my "name@virgin.net." and *name@virginmedia.com" . emails?? I have a live VM Account.As others have reported. I received threatening messages telling me that I would lose the email addresses. Spoke to VM Support (with some difficulty!) ...
I have an old NTLWorld email account that i have had for possibly over 20 years. I am a virgin customer but not with the old account I left and rejoined. It looks like the account has been hacked and i cannot log in and if i request a pasword reset i...
Hi,My wife has a very old virgin.net email address and it recently stopped working and now she cannot log into it at all.She set a third part email address and now no known passwords work for the main virgin.net login.The email account is not linked ...
Looking for support on resetting a secondary email password. Can't reset from my account anymore and previous posts on here suggest they've been sorted via pm
