Introduction Email is evolving new methods to combat spoofing of email addresses. While there used to be no checks on what email servers can be used by particular domains, that is no longer the case. Consequently when sending using your own domain u...
IntroductionThis information applies to all four Virgin Media Email domains.virgin.netvirginmedia.comblueyonder.co.ukntlworld.comCustomers are increasingly coming on the Forum's after having email accounts locked/deleted. This post looks at one of t...
IntroductionThere have been a number of threads on the boards lately where people have been seeing the password prompt pop up when trying to send e-mails.While the symptom is the same for many users, there are actually a number of possible causes.Bro...
The aim of this thread is to collate some of the stickies I have made in the past into one thread. In here you will find the following FAQ's Understanding Email Block ListsSPF, DKIM, and DMARC explainedGeneric/Dynamic host names prohibited - an expla...
Hi all, We're aware of an issue where customers emails account may be locked recently and this may be due to our spam and abuse system being updated. If you find yourself unable to log into your email account, please perform a full virus scan on all ...
I want to login to my email account, but it won't accept my email password, not any other I try. So I click on 'forgot password, then when I change it , nothing is valid. It says use between 8 and 64 characters, and I've tried 8, then 10, the 12 but ...
Well here we go again. Suddenly yesterday 28th April 2024 i was unable to send emails from my secondary account. It receives emails, but cannot send - just says change emails settings. Not what settings, as they are the same as when it was working!Lo...
been a broadband customer for over 20 years but cannot access my account on my virgin media due to lost information such as email password etc. can anyone tell me how to resolve this? thanks
Hi, A man from Virgin rang me and said that all my emails and content that go back for decades will be deleted in 90 days time even though my email address is active and I have an account with Virgin. I said many of my emails were too important to lo...
I have had the same VM Email address since 2009. I use Outlook 365 on W10 with a POP3 connection. This morning, Outlook kept asking me to enter my Email address and password (neither of which has changed for many a year). My Email address is x.y@ntlw...
I get error 0x800CCC67 when sending email from an Outlook IMAP mailbox. My settings for the SMTP are as follows:smtp.ntlworld.comPort address: 465 with SSLI have an ntlworld email address.
I should be very grateful for help with Virgin's latest attack on this long time customer's email arrangements.About 2 weeks or so ago I had to seek the Community's assistance because:-our email had largely stopped working,I had spent an hour on the ...
I have two vm email accounts, one for friends and family, one for logging into websites, 5 days ago my primary account would not let me in, I deleted the a/c on my laptop and tried to reset it up but it kept telling me the credentials were wrong, so ...
Hello, I received an email a few days ago saying that that had information on me etc and demanding payment in bitcoin.I ignored it but , this morning received a similar one but this one had apparently been sent from my own email address. Obviously no...
We have used ntlworld.com email addresses for many years- generally without any real problems.However a couple of days ago we discovered that we could receive, but not send, emails.Anything we want to send just goes to the Outbox on the sending devic...
