Introduction Email is evolving new methods to combat spoofing of email addresses. While there used to be no checks on what email servers can be used by particular domains, that is no longer the case. Consequently when sending using your own domain u...
IntroductionThis information applies to all four Virgin Media Email domains.virgin.netvirginmedia.comblueyonder.co.ukntlworld.comCustomers are increasingly coming on the Forum's after having email accounts locked/deleted. This post looks at one of t...
IntroductionThere have been a number of threads on the boards lately where people have been seeing the password prompt pop up when trying to send e-mails.While the symptom is the same for many users, there are actually a number of possible causes.Bro...
The aim of this thread is to collate some of the stickies I have made in the past into one thread. In here you will find the following FAQ's Understanding Email Block ListsSPF, DKIM, and DMARC explainedGeneric/Dynamic host names prohibited - an expla...
Hi all, We're aware of an issue where customers emails account may be locked recently and this may be due to our spam and abuse system being updated. If you find yourself unable to log into your email account, please perform a full virus scan on all ...
Last year I received a scam extortion email from my own Ntlworld account demanding bitcoin. The scammers included my virginmedia email account password. So they had obviously got it from a security breach somewhere. I immediately changed my passwords...
I am locked out of my virgin.net email. Please can someone help?Whenever I do forgotten password or email I get Code:DEF01I have cleared the cache and tried different devices. Trying to message or phone Virgin has also been problematic..
I was with Virgin years ago and my ntlworld email account is active, but is now sending me spam! I want to close this email account. I have since rejoined Virgin broadband and use a gmail account now.
I am wanting to sign in to my VM email account but when I try it says my password is incorrect. So I then click on 'forgot password' to et a new one , but no matter how many characters I use , it says it is not valid!How do I solve this problem
Tried deleting and reloading account but now cant re add account as it gives same error. Also changed password on VM site
I can't access my Virgin Account or my e-mail account today. It was fine yesterday. Now, today, I put in my e-mail address and password and nothing happens. No message - nothing! It just freezes. I tried refreshing, emptying the cache; still not...
I have the same issue and error message 0x800CCC0F as the first post. It happened this afternoon and all my outgoing Virgin mail got stuck my desktop Outlook 365 Outbox. Outgoing mail via My Virgin Media web seems to have no issue. Spoke to Virgin's ...
Hi My emClient email package won't send emails, but will receive. My email address is an ntlworld.com one. I can login to the Virgin web email and send/receive ok. I've tried changing the SMTP settings to some recommended online, but no changeThe err...
Having been locked out of my emails via the website app, again, since last Wednesday, two phone calls, one of which after 20mins the person just cut me off !,the second call the operator tried to walk me through resetting my sign-in and and app passw...
I can't access my blueyonder email account, although it appears that emails are still being received on this account.If I try to log in to this account, I'm told to change the password, which I can't do, because to do that I would need to access my b...
