Introduction Email is evolving new methods to combat spoofing of email addresses. While there used to be no checks on what email servers can be used by particular domains, that is no longer the case. Consequently when sending using your own domain u...
IntroductionThis information applies to all four Virgin Media Email domains.virgin.netvirginmedia.comblueyonder.co.ukntlworld.comCustomers are increasingly coming on the Forum's after having email accounts locked/deleted. This post looks at one of t...
IntroductionThere have been a number of threads on the boards lately where people have been seeing the password prompt pop up when trying to send e-mails.While the symptom is the same for many users, there are actually a number of possible causes.Bro...
The aim of this thread is to collate some of the stickies I have made in the past into one thread. In here you will find the following FAQ's Understanding Email Block ListsSPF, DKIM, and DMARC explainedGeneric/Dynamic host names prohibited - an expla...
Hi all, We're aware of an issue where customers emails account may be locked recently and this may be due to our spam and abuse system being updated. If you find yourself unable to log into your email account, please perform a full virus scan on all ...
Why can I receive mail but not send mail. Keep getting incorrect password message, yet worked OK in bay of Biscay (having received welcome to France message)
I have a new I phone and it wont allow me to set up my ntl emails on it. I have the APP password that I have used on other devices & my old I phone. The emails are working on my P.C, tablet and are also still working on the old I phone using that app...
Am trying to get some help or ideas please.In the past couple of days my blueyonder email account has suddenly stopped being able to send email, even though it it still downloading email. I am having the same problem using both Thunderbird on my desk...
We have had ntlworld email accounts for 20 years. My wife took out the contract so mine is a secondary email account. Suddenly last week all my devices decided I needed to login again, but the password wasn't accepted. And the password reset didn't w...
A few days ago my partner’s VM email account stopped receiving emails and showed an error message implying that there was a problem with either email address or password. Decided that easiest solution was to change password and that is where things d...
I also have been caught out by virgin media closing my virgin.net email with little warning. I have been with Virgin media in excess of 20 years and still remain a customer . I used virgin.net email as my main email.I also have an ntlworld.com email ...
HelloI'm sorry if I am not explaining this problem with any clarity...83 year old brain struggles with tech I'm afraidWhen I tried to access my email on PC tonight, for the first time, the Virgin/o2 logo appeared. I was asked to fill in email addres...
Hi forum moderators - I to have the same issue can someone contact me by PM please
Getting this message and cannot sign into my mail.Blocked You couldn't be authenticated. Server error. Any help appreciated
Received an email to primary VM account email address saying:“We’ve identified you as being an additional My Virgin Media account user. We’re letting you know that we’ll stop supporting your online account on 06/12/2024”This doesn’t make sense as was...
