Introduction Email is evolving new methods to combat spoofing of email addresses. While there used to be no checks on what email servers can be used by particular domains, that is no longer the case. Consequently when sending using your own domain u...
IntroductionThis information applies to all four Virgin Media Email domains.virgin.netvirginmedia.comblueyonder.co.ukntlworld.comCustomers are increasingly coming on the Forum's after having email accounts locked/deleted. This post looks at one of t...
IntroductionThere have been a number of threads on the boards lately where people have been seeing the password prompt pop up when trying to send e-mails.While the symptom is the same for many users, there are actually a number of possible causes.Bro...
The aim of this thread is to collate some of the stickies I have made in the past into one thread. In here you will find the following FAQ's Understanding Email Block ListsSPF, DKIM, and DMARC explainedGeneric/Dynamic host names prohibited - an expla...
Hi all, We're aware of an issue where customers emails account may be locked recently and this may be due to our spam and abuse system being updated. If you find yourself unable to log into your email account, please perform a full virus scan on all ...
Hi, just like many others on this forum my old ntl email has been hacked and I'm receiving the usual threats and demands for money. It appears they have somehow used my email address to carry out their threats. Please can anyone help and advise with ...
Hi, I have had an NTLworld email address now for about 15 years, but my partner was the main account holder, unfortunately she is no longer with us. I have switched the account to my name (same address) however I have a new account number and equipme...
Hi, can anyone help me with changing my email password as I’m sure it’s been hacked. I'd really appreciate this in simple easy to follow steps thanks Brett
Like many others when I am trying to reset my VM password (from Forgot you password) it won't accept any password. How can I fix this please?
Can anyone help - as I feel physically sick . I have had a Virgin Media email address for years and use it as my primary address. Unfortunately, I no longer have a VM account as i switched broadband 8 years ago... As of yesterday, I can no longer acc...
I have "Archive" folders going back a couple of years.I can delete messages in these folders but if I try to delete to folders I get "Could not delete folder. This can be due to insufficient permissions in your trash folder or this might be a special...
Can someone please help, I've been unable to access my Blueyonder email account and my account details through my virgin media, getting really frustrated with this now, any advice appreciated.
Got a phishing email, which I forwarded on to Virgin only to get The following addresses failed: phishing@virginmedia.com host mxin5.virginmedia.com [84.116.6.18] SMTP error from remote mail server after RCPT TO:<phishing@virginmedia.co...
I can’t access webmail after logging in to My Vodafone. The link just goes to a page saying Forbidden . I see this is a problem for others as well but can’t see the solution from existing posts. Same problem from PC/iphone/other devices. Please help!...
Hi I have been locked out of my email (ntlworld.com) and cannot seem to be able to resolve thisI have tried to reset the password as described in the FAQ's but receive the Error code AP103I need to be able to reset my Pop3 and SMTP (NTL) passwords as...
