2 weeks ago - last edited 2 weeks ago by Michael_JK
Everyone affected needs to send an email to; & cc: [MOD EDIT: Staff email address removed]
This will raise your concerns & hopefully get a resolution. there’s also the ombudsman www.commsombudsman.org if a satisfactory solution isn’t offered & ends up being deadlocked with your reasonable request.
2 weeks ago
Most likely you are right, jpeg1. But look at how many people posting are absolutely determined to try to keep their old VM mailboxes, rather than moving to a third party provider. I imagine some of those would readily pay up rather than move even if it was a time-limited subscription option prior to a full shut down at some point in the future?
Wednesday
Just had a discussion with the communication ombudsman they state that virgin media have said talk talk have control over the legacy emails? Is this a fact? If so may open up another avenue to explore? Just to clarify this is an official response from VM to the ombudsman on the email closure issues.
Wednesday
Wednesday
The TalkTalk past involvement is explained here
https://community.virginmedia.com/t5/Email/Orphan-Email-accounts/td-p/3492073