VM CLOSING EMAIL ACCOUNT - ALL AFFECTED
Everyone affected needs to send an email to; & cc: [MOD EDIT: Staff email address removed]
This will raise your concerns & hopefully get a resolution. there’s also the ombudsman www.commsombudsman....
Forum Discussion
Just had a discussion with the communication ombudsman they state that virgin media have said talk talk have control over the legacy emails? Is this a fact? If so may open up another avenue to explore? Just to clarify this is an official response from VM to the ombudsman on the email closure issues.
I wonder if the Ombudsman just called offshore customer services...
The TalkTalk past involvement is explained here
https://community.virginmedia.com/t5/Email/Orphan-Email-accounts/td-p/3492073
