NTLworld.com email

[Walter]

Is there any way to restrict the number of emails on a Ntlworld email account?

be aware I am not computer-savvy 

[Beth_G]

Hi Walter

Thanks for your post! We'd love to help.

Can you please be a bit more specific about what it is you're trying to achieve exactly? Are you looking to restrict the amount of emails you're receiving and if so, is there any particular reason?

If it's something else, let us know. 

[Walter]

When I log in to my email account I get a row of dots for about 30 minutes then stops, 

[Megan_L]

Thanks Walter, 

Does the row of dots look like it's a loading screen that times out after 30 minutes? 

[Walter]

That is what I thought 

[Walter]

I want to let you know the email address that I am having  problems, I think it would be best if I told in private

[Walter]

I am wondering if it is a password problem 

[Walter]

One way of checking that the password is correct is to change it but I can't seem to change it, Do you have any ideas?

ken

[Matthew_ML]

What do you mean a row of dots?

Are the dots like going around in a circle?

Can you not do anything on the email whilst these row of dots appear? 

[Walter]

Dots are from left to right