I still haven't been contacted

[JulieT6]

I still can't get email on my phone or Chromebook because I get the "Luxembourgish - FORBIDDEN " message trying to log in to my emails on My Virgin Media. No one has contacted me since asking for help with this problem- AGAIN

[Kain_W]

Apologies for any issues faced JulieT6,

Welcome back to the community.

Just from checking our system we can see that our team invited yourself into a PM.

To avoid confusion we'll allow responses to occur from there. 

Regards,