Forum Discussion

Saz7996's avatar
Saz7996
Joining in
8 months ago

Help closing old NTLworld email

Hi,

I closed my Virgin Media account end of 2022 and assumed my old NTLworld email address would be closed shortly after. However it is still active and has recently been hacked. As I no longer have a Virgin Media account does anyone know how to access this ld email and shut it down?

  • Zach_R's avatar
    Zach_R
    Forum Team
    8 months ago

    Hi Saz7996,

    Thank you for your post and welcome to our community forums. We're here to help.

    I'm sorry to hear you're having some issues with an old email address/account that you feel may have been compromised. Please respond to the private message that I'll be sending your way shortly and we'll go from there.

    Thanks,