Forum Discussion

HughJarsse's avatar
HughJarsse
Knows their stuff
2 years ago

Email down AGAIN this morning!!!

so, no access to email again today. Webmail states :  'Unable to connect to e-mail server. Possible reasons: The e-mail server is (temporarily) down or there are network connection problems. Please t...
Darkcloud2023's avatar
Darkcloud2023
Tuning in
2 years ago

I have been waiting for mine to be fixed for 7 weeks. Don't hold your breath.

  • Carley_S's avatar
    Carley_S
    Icon for Forum Team rankForum Team
    2 years ago

    Hi Darkcloud2023 

    Sorry to hear that this is still ongoing for you. 

    I can see that you're being supported on this issue with one of our forum team through private message. 

    I can assure you we're working to have this resolved for you as soon as possible. If you have any further questions or concerns, please use your open private message with the agent and they'll be able to assist further if needed. 

    • Wils75's avatar
      Wils75
      Tuning in
      2 years ago

      I haven't had any assistance yet

      • Arissa_H's avatar
        Arissa_H
        Icon for Forum Team rankForum Team
        2 years ago

        Hi Wils75 👋🏼.

         

        Thank you for posting and welcoming you back onto our community forum 😊.

         

        How is it that we can assist you today?

         

        Is this regarding your email? Is it working since the last time you reached out to us? 

         

        Let us know we want to help.