Forum Discussion

HughJarsse's avatar
HughJarsse
Knows their stuff
2 years ago

Email down AGAIN this morning!!!

so, no access to email again today. Webmail states :  'Unable to connect to e-mail server. Possible reasons: The e-mail server is (temporarily) down or there are network connection problems. Please t...
adrianjacobs's avatar
adrianjacobs
Dialled in
2 years ago

lost my email access again today following last weeks debacle.

VM's changing of their terms and conditions gives everyone a chance to leave their contract without penalty.  i will be doing that. 

  • deepagan's avatar
    deepagan
    On our wavelength
    2 years ago

    Please give me more info on this i want to go to zen, i only stayed with VM as my family fereaked out about changing their email addresses.

    • Graham_A's avatar
      Graham_A
      Very Insightful Person
      2 years ago

      deepagan If you are referring to Adrian Jacobs post about VM email addresses only being available for Virgin Media broadband customers then that is correct.  Once you cease to be a VM broadband customer any associated VM email addresses should be deleted after 90 days.  Webmail access will be withdrawn first followed by email client access.

      • deepagan's avatar
        deepagan
        On our wavelength
        2 years ago

        Thanks i was aware of the email addresses going after closing an account but i was interested in a get out due to changed terms and conditions.