Email Outlook Express

[User247]

Hi, 

I have been using Outlook Express on Windows XP to recieve my emails. On the 16th April 2024 I was unable to receive them on any of my accounts. Have the settings changed?

The error is 

Your server has unexpectedly terminated the connection. Possible causes for this include server problems, network problems, or a long period of inactivity. Account: '', Server: 'pop3.virginmedia.com', Protocol: POP3, Port: 995, Secure(SSL): Yes, Error Number: 0x800CCC0F

Any help would be appreciated please. Thanks

[Zach_R]

Hi @User247,

Thank you for your post and welcome back to our community forums. We're here to help.

I'm sorry to hear that you're having some trouble with your email service and account. Are you having any trouble accessing it via the webmail platform on our website, or is it only via Outlook?

Thanks,
 

[User247]

Hi Zach, Thank you for your reply, Yesterday it started working again after a week of not working  I was able to access it alright through webmail it was just Outlook Express that didn't work.  

[legacy1]

XP is dead Outlook Express dead it is very likely that VM have upgraded encryption which is the reason why it stopped working

use Thunderbird and windows 11 with a new PC

[ravenstar68 · Accepted solution]

I certainly would not be using Outlook Express any more, or Outlook 2007.  Old software like this is no longer being updated by Microsoft, and therefore should be regarded as a security risk.  If you don't want to pay for an upgrade then consider using Mozilla Thunderbird instead.

However based on some of the posts I've read, it looks as if VM my have had a problem with the virginmedia.com pop3, map and smtp servers, which has since been corrected.