Blog Post

Digital life
1 MIN READ

Keeping you up to speed

Kei_M's avatar
Kei_M
Community Manager
3 years ago
As you can imagine, with costs such as energy bills rising fast, our running costs are increasing too. So, to make sure we can keep giving you the service you expect, the price of your package may be...
Updated 3 years ago
Version 2.0
Virgin Media
Matthew_ML's avatar
Matthew_ML
Icon for Forum Team rankForum Team
3 years ago

Hey brads, your individual price rise will be specific to the service you have. Overall, the average price rise is 13.8%. Some price changes will be lower and some customers will be excluded completely. 

You can make changes to your account anytime you want such as removing services such as this.

Have you tried this here Thanks 

 

uk338's avatar
uk338
On our wavelength
3 years ago

I've been searching around trying to find out how the 2023 price rise has been calculated. I've got a £69 package reduced to £43, and the price increase is £12 in May 23.

That's not 13.8%, what's going on?

  • unisoft's avatar
    unisoft
    Knows their stuff
    3 years ago
    uk338 wrote:

    I've been searching around trying to find out how the 2023 price rise has been calculated. I've got a £69 package reduced to £43, and the price increase is £12 in May 23.

    That's not 13.8%, what's going on?

    they calculate on the non-discounted original price but cant see the math for the figure you quoted using 13.8%.......