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As soon as you phone to cancel they'll start talking discounts, albeit generally modest discounts and with a new 18 month lock in starting. Or if you do cancel then during your 30 days notice they'll start calling you with the potential for serious discounts (the sort of deals they offer new customers).
If you decide to stay, then check you're happy with the change to terms and conditions that set next year's price rise at RPI + 4%, and because those terms will then be written in the conditions then come next April you won't be able to leave or renegotiate until your fixed term ends. Moreover that is applied to the undiscounted price, so customers on good deals see much higher prices than the headline level announced. As a guide, if you negotiate a deal around new customer discount level now, then next April it'll likely go up by 20% or so, that'll you'll have to take.
Or maybe consider Sky. Price increase this year is significantly lower than VM, and I believe that (unlike VM) they haven't baked a mongo price rise into their broadband package contracts, so if they do increase prices next year you'd have the option to leave or negotiate.
O2 can go as well while im at it.il make do with freeview and Prime video,as for football i can watch the game i want in full 24 hours after it ends.I never watch sky movies .I dont want a landline because i never use it.I could end up saving a fortune.
- Matthew_ML3 years ago
Forum Team
Hey brads, your individual price rise will be specific to the service you have. Overall, the average price rise is 13.8%. Some price changes will be lower and some customers will be excluded completely.
You can make changes to your account anytime you want such as removing services such as this.
Have you tried this here Thanks
- Anonymous3 years ago
The link is dead.
- Matthew_ML3 years ago
Forum Team
Hey cardiffman281 I am sorry the lin is not working for you.
If you try this, it should work.
If not I would try a different browser / device. Thanks
- uk3383 years agoOn our wavelength
I've been searching around trying to find out how the 2023 price rise has been calculated. I've got a £69 package reduced to £43, and the price increase is £12 in May 23.
That's not 13.8%, what's going on?
- unisoft3 years agoKnows their stuff
uk338 wrote:I've been searching around trying to find out how the 2023 price rise has been calculated. I've got a £69 package reduced to £43, and the price increase is £12 in May 23.
That's not 13.8%, what's going on?
they calculate on the non-discounted original price but cant see the math for the figure you quoted using 13.8%.......
- NinjaMeerkat3 years agoFibre optic
Matthew_ML wrote:Hey brads, your individual price rise will be specific to the service you have. Overall, the average price rise is 13.8%. Some price changes will be lower and some customers will be excluded completely.
You can make changes to your account anytime you want such as removing services such as this.
Have you tried this here Thanks
My price rise is 35.8% more than I am currently paying! That’s crazy.
- uk3383 years agoOn our wavelengthWow 35.8%, do they have a random number generator for calculating increases?
I don't have any mobile/O2 stuff (which i could imagine might through up other increases), just TV, BB and Phone.