Compliment
How do I make a compliment, Matthew from virgin was amazing today on the phone helping me and I would like to leave him a compliment
Forum Posts
I wascredited recently and on my dazhboard a green tick and paid against bill, then today said direct deb
Compensation how long when a customer service family's rates taken off by oversees employees, backdate, I've only realised when I let wife take over as I'm seriously disabled , but credits overcharge lots of overpayment, can I get majority back?
Resolved! Re contract of Virgin and recorded call is lost
I re-contracted yesterday (19 of June 2023) my virgin wifi contract for 18mnths and was told a new price, new terms and some freebies by the retention team. (The contract was cancelled on the 16th) After I received the contract nothing was stated as...
This 'new' community forum site
AARRRGGGGHHHH!What the flipping heck has happened here???How the heck do you navigate this car crash??Previously you could see all the board headers, and peruse the different posts.Now??? Yeuk...
Resolved! eBay Listing Removed
As the title suggests I have had an eBay listing removed following a complaint about the listing. The listing was for Virgin wifi extenders which incidentally I bought from eBay several months ago but now no longer need. The following is an extract f...
Resolved! Installing cable
I am new to vm.it is due to be installed in 2 wks.while at work today I think a team has arrived a sprayed purple spray on the pavement near a cable flap.im wondering if that where the cable is coming from to connect to my house.i ask as when a sale...
Not sure how many have recently left Virgin
After 2 hours on the phone to Virgin reps around the world, yep it was a world tour, UK, Ireland, India, Philippines, Mauritius and finally back to Ireland just to cancel my service. I had just come out of contract paying £47 per month for their 300...
Another house but a new account.
Hi, I have rented a house with Virgin Media broadband installed for my family. Now I'm moving out to live on my own and renting another flat. How can I install Virgin Media again? I'm not moving home as I want to use the service from Virgin Media for...
Does Virgin Email even exist?
So the big news is no-one has access to Virgin email What's more annoying is there is no reference on the web pages to an email service!IE "What do you need help with: "Broadband/TV/Landline" but not Email.In fact some of it was in German too, see im...
