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Apps not working after 360 upgrade

Already had an engineer out after 360 upgrade as box wasn't pulling out of standby this was fixed by an replaced uhd hdmi cable.Working much better but I am finding that BBC Iplayer picture quality is slightly pixilated and generally poorer than live...

Kmacb by • Tuning in
  • 447 Views
  • 8 replies
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Booster nightmare

My signal is awful in most rooms. I had two boosters and now one has died (no lights etc). I’ve just spent an hour on the app logging into various options. The speed test shows poor. No where is there an option to order pods. It just keeps cycling ar...

What we're watching now...Continuing

The thread  'what are you watching now' was locked due to it's size and the thread continuing it by the moderator, was amalgamated and also locked. to access the old thread which is now read onlyOriginal What are you watching now thread So this is a ...

Buffer6 by • Legend
  • 18973 Views
  • 811 replies
  • 1 kudos

Tv360 recordings and scheduling disappeared

I have a 360 box. Suddenly yesterday all my recordings and scheduling have disappeared. The box was about 30% full and at 1TB I wouldn’t expect it to be a problem recording masses more. The settings are not to delete when space is full, so it can’t b...

Can I request switchover to 21CV?

I already have a compatible Hub for the new voice service, but am currently on the old copper network that dates from the 1990s. Is it possible to request that the phone service be changed over to the newer 21CV? Or do I have to wait until our area i...

Tom41 by • Up to speed
  • 35 Views
  • 0 replies
  • 0 kudos

Connection keeps cutting out during gaming

My son plays games on his PC and he says he keeps cutting out, sometimes as many times as 6 times in an hour. I would like to test our line for jitters etc, what is the preferred site for these tests for Virgin? Guidance would be greatly appreciated.

SJC3 by • Just joined
  • 64 Views
  • 2 replies
  • 0 kudos

How long before the fibre optic cable is installed?

received the gig1 fibre router on 17th today and is the day they take payment, we already have underground routing to the house so cable install will be easy but the contract didn't specify when it will be installed and the router box says "must be a...

sotann by • Just joined
  • 41 Views
  • 0 replies
  • 0 kudos

Delete blueyonder account

I need a blueyonder email deleted asap as I am getting threatening emails from it as it's been hacked. I cannot access my account any more , thanks in advance

Kan12 by • Just joined
  • 40 Views
  • 0 replies
  • 0 kudos
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How to watch this year's UEFA finals

The final stages of the European football season are up on us and you can watch all three UEFA finals for no extra cost with Virgin TV.  There may be no British involvement this year, but there are st...

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