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AMAMM · 06-06-2023

I ordered Virgin Media in January 2022 since then they have cancelled the installation appointment 27 times, stating additional work needs to be carried out. I have lost count how many times I have contact VM and got no where trying to find out what ...

AMAMM · 21-07-2023

Hi AllVirgin Media are now challenging the Ombudsman's decision stating Auto Compensation is not due because the delays have been caused due to obtaining permits from the council. Does anyone know how I challenge this or obtain details of the permits...

AMAMM · 30-06-2023

Update on the Ombudsman decision is that automatic compensation should be paid by Virgin Media.Does anyone know how this happens, can the Ombudsman make VM pay the automatic compensation?Thank you

AMAMM · 20-06-2023

I raised a case with the Ombudsman and received a response from the ADR team:-"£100.00 compensation, as a gesture of goodwill for the distress and inconvenience caused As you are still awaiting installation, Automatic Compensation cannot be paid as o...

AMAMM · 13-06-2023

Hello MollyJust to update you I have now had 28 cancelled appointments. I received another text cancelling my appointment for next week and re scheduling requesting I should be in between 1-6 pm again. For me to do this I have to rearrange my schedul...

AMAMM · 12-06-2023

Hello MollyI have provided the account security information as requested privately.Audrey

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18 Months later no connection 27 cancelled appointments now " we can't bring Virgin Media to your area"

Re: 18 Months later no connection 27 cancelled appointments now " we can't bring Virgin Media to your area"

Re: 18 Months later no connection 27 cancelled appointments now " we can't bring Virgin Media to your area"

Re: 18 Months later no connection 27 cancelled appointments now " we can't bring Virgin Media to your area"

Re: 18 Months later no connection 27 cancelled appointments now " we can't bring Virgin Media to your area"

Re: 18 Months later no connection 27 cancelled appointments now " we can't bring Virgin Media to your area"