We had a Virgin broadband outage for most of Saturday, and since then the Hive hub wont connect to the Internet. We get a constantly flashing green light, which means it's trying to get an Internet connection.Our internet connection is working though...
I am trying to claim the promotional Amazon voucher offered with the 18-month broadband contract that I've signed up for.I have been told I need to provide the order reference beginning with WS and followed by 7 numbers OR CH and be followed by 10 nu...
I've got the 200Mb broadband package, with hub4, and added TP-Link to give me decent wifi. Last few days have been really slow, around 45MbThis morning it's 25Mb ...Virgin website support - postcode - all is fine in my area.Any ideas?
Thanks PaulI have but haven't found anything. But both sides blaming the other isn't helping solve the problem. The Hive Hub is connected to the Virgin Hub, but cant connect to the Internet. The problem is either the Hive Hub is broken, or the Virgin...
Hive say they can see that the Hive Hub is connected to the Virgin Hub, but it's not connecting to the Internet. They cant tell why and cant diagnose any further.Would be great if Virgin could diagnose the Virgin Hub and search for a reason, but I've...
Hi DavidYes have raised with Hive. They think it's either Virgin Hub problem or the Hive Hub is broken.With the Virgin Hub in router mode the problem persists.thanksDave
I dont see this problem getting fixed. Unless Virgin investigate it further.Or after the Virgin contract expires, then I can switch to another provider that will support Hive.
Hi SabrinaYes same issue. I want to know why the Hive Hub won't connect to the Internet. Is it because it's broken, or is it because of a problem with the Virgin Hub3 or the broadband connection? Is it possible to work this out by Virgin running diag...
