A technician visited a week or so ago, all was going smoothly since.  Last night our old problems returned but seemingly worse.  High pings/drop outs of internet and intermittent slow speed.Ethernet seems fine in terms of speed currently, but oddly e...

A technician visited a week or so ago, all was going smoothly since.  Last night our old problems returned but seemingly worse.  High pings/drop outs of internet and intermittent slow speed.Ethernet seems fine in terms of speed currently, but oddly e...

A technician visited a week or so ago, all was going smoothly since.  Last night our old problems returned but seemingly worse.  High pings/drop outs of internet and intermittent slow speed.Ethernet seems fine in terms of speed currently, but oddly e...

My TV & soundbar are both Samsung and I used to be able to send the sound from the TV via WiFi or HDMI. HDMI is always much quieter for some reason so want to get the sound back up and running via WiFi.Since having the hub 4 and moving to virgin, I c...

We've had gig1 for about a month now, it had been great up until 3 days ago when I noticed my phone was connected to the wifi but with no internet.  Our ping on speed tests is usually approx 15ms but it's been ranging from 100-700ms. Speeds when wire...