Hey, yeah I’m not hopefully tbh, that’s the 3rd time I’ve sent the photos, I’ve been sent the same email twice and still have no real update after 3 weeks of waiting 

Yes I responded the day I was asked 

Okay thank you, that’s all I’m asking for is a decent update! 

Yes he was, still no update on the complaint though other than being asked for photographs which I had previously supplied.... 

Day 14 of exposed wire outside my house and garden ruined ..... no response on complaint