Hi @colinmcs, thanks for reaching out to us on the Virgin Media forums. I'm sorry to hear about the issues with the spam emails and the spam.May I ask what these emails are - are they marketing emails or emails from a Virgin Media email address tha...

Thank you for the reply @Kriensfan23 on the forums.Is this towards a multitude of numbers in Scotland that are being affected?Or just a handful?Kind regards,Ilyas.

Thanks for speaking with us today @Beastlee on the VM forums. I'm glad I have been able to assist and credit back the missing amount.As advised - let us know if there's any issues, and we will assist as best as we can.Kind regards,Ilyas.

Thanks for speaking with us today @mishan on the forums. I'm glad we have been able to assist and get the address updated on the system.As advised - reach out to us for any other queries and we will assist.Kind regards,Ilyas.