After all the trouble I had when I switched to Virgin last year I’ve now been told by someone that tryed to call me two weeks ago that my landline isn’t receiving calls again!!! What can I do? I don’t know what? Customers call my landline and they ...
Is it normal that I have to keep resetting my router everyday? if I upgraded to a faster speed would all my internet problems disappear? Would streaming work?
Why is the wi fi so bad? I’ve got two boosters that do pretty much nothing! im trying yo watch the England lionesses in the quarter finals onnBBC iplayer and it’s just egg timing! At my wits end!! oh…. And the Virgin app simply will not connect to t...
My landline can’t receive calls, after lots of faffing about, I’ve now been told I need a VOIP phone? I’ve read on here that any phone will work! what’s the deal? Do I need a VOIP phone or not?
I still can’t receive calls after 7/8 weeks. You gave me a temporary number while you sort my number but that’s obviously not good enough for a permanent fix.
At what point am I allowed to switch to another provider that can supply me with a landline that works? I know I’m still in contract but Virgin Media aren’t keeping their side of the contract to supply me with a working service?
Sam the engineer was great, kept me informed as to what was happening (our phone line has to be disconnected and then re connected) but that should have been resolved over a week ago! There’s a good chance that since I’ve had Virgin , I’ve never rec...
