My connection has serious spikes and dropped packets over the last three weeks and that is being kind, i am not happy with it and neither am i happy with the constant requests to restart my modem from your customer support team, i have made sure ther...

I saw a post over on another deal website i wont mention the name of, anyhow there are a ton of people who have all been given a new upgraded hub 5I applied for one and was told i am not eligible, how?I am on GIG1 speed and on a Hub 4, i would love t...

So a few weeks back i was told internet would go down as Virgin are improving your network, and today i was informed they were back in the area and improving the networkIt has definitely not improvedI no longer use their Fire hazard hub 4 so had to d...

I have the Hub 4 in modem mode and my new one connected, its all working in as much as i have internetI haven't really changed any settings except turned QOS completely offAre there any other settings i should be going in and changing?I did notice in...