I've paid the extra £5 for Netfix premium on my latest bill. When I change it to premium on my Netfix account page, it changes it, then 5 minutes later I get an email saying its been declined by VM. Can you have a look into fixing this please?Thank y...

As you can see with my BQM, broadband has got major problems. TV is very pixelated on lots of different channels. The land line has been off since Sunday. Done all the usual reboot stuff and it's still the same.Downstream bonded channelsChannel Frequ...

Our landline (Area01} is not working, (incoming or outgoing). Ringing out gives the long tone (number unobtainable). Ringing in goes straight to voicemail. Collegue at work who lives in the same area has the same problem.Broadband and TV also cut out...

My Hub 5 arrived today, swapped out the Hub 4 and let it do it’s updates and get activated (got a text after 10 mins saying it was done).So far I’m very impressed. Switched it to Modem Mode and connected my ASUS XT8 via the 2.5 Gig ports. Everything ...