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since ā€Ž03-01-2021

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Hi Iā€™m in the same situation. Constant incorrect bills, I ring every month and they correct and yet again I get sent the wrong bill amount. They tell me not to worry as they will only take out the correct amount and they do but, my online bills show ...
I have a speed increase but cannot seem to get new speed, its doubled. Virgin are telling me to remove mesh system and then I will get new speed. Surely this isn't right? I only got the mesh system as the wifi was so awful without it. I've changed sp...