I suffered really badly with this issue but no, I do not use powerline adaptors - I wish it had been so simple. I don't recall seeing any other mention of powerline adaptors however hopefully others will confirm either way.

Hi cybmole If you take a look at my message at 22/10/2020 09:34 (message 46 in the thread) - nearly a year ago - that pretty much sums up the situation. In short, software version 9.1.1912.304 does NOT appear to have the issue - you may have luck tri...

Sorry guys but the above 2 posts are incorrect. Sorry, I realise everyone is trying to be helpful. This issue has caused me quite a headache as I'm working from home and had to setup a lot of work devices at home so unfortunately this has cost me qui...

Hi @Steven_LThank you for your reply.The issue is that we are constantly told that someone else is signed in to the settings. Restarting the hub has no effect.I did a full pinhole reset - this worked and I was able to log in.Next day, was told that "...

Yeah, I think we have confirmed that it is a definite bug with the hub itself. Some of us (myself included) have never used the phone app but we are still getting this problem so I don't believe the phone app is at fault (although it certainly won't ...