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ColinG1802 · 06-07-2022

I recently opened a new email account in Hotmail and updated my VM details to reflect this change, and even spoke to an adviser to ensure all future communications from VM were directed to my new email address. However I still receive the occasional ...

ColinG1802 · 11-05-2022

Hello, I’m trying to long into my Virgin Mobile credit agreement but I can’t find my security code, how do I proceed

ColinG1802 · 04-07-2021

I referred a friend earlier this year who took up the offer and had VM installed (TV and broadband) using the refer a friend link I created.However Aklamio (claim request 261782) have advised as follows:Unfortunately, I can not find any indication th...

ColinG1802 · 06-07-2022

Hi Travis_M It was a single email which, if I remember correctly, was from marketing, but I could be wrong. I did speak a CS operator at VM over a month ago and they assured me that my contact email address had been updated on all their records to: [...

ColinG1802 · 11-05-2022

No longer an issue as I have found what I needed elsewhere, thank you

ColinG1802 · 11-05-2022

Yes - the 4 digit code

ColinG1802 · 04-07-2021

Well that is as expected, why VM outsource this scheme is beyond me. I won't be recommending any more friends to VM, not worth the effort.

ColinG1802 · 04-07-2021

In short, the answer is no. The installation was arranged by my friend on phone with agent (name of Ryan) after completing initial application on-line. -email address of referrer: [Removed] -email address of friend: [Removed] -order date: 19-JAN-2021...

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