Hi again, well I had this problem as you will see from your records back in March and you sent an engineer out to me. He said that when he went to the main box out in the street, the cable that relating to my house was just lying on the floor of the ...

Got a new superhub 3.0 a couple of months ago and all was well to begin with. However, over the last 2 weeks my wifi has been completely disconnecting for about 20/30 seconds and this happens all afternoon every day. I work from home so this is beyon...

Hopefully someone can help please, I have had a brand new Superhub 3.0 installed recently by a Virgin engineer as my old Superhub 3.0 had a faulty port at the back so needed replacing. The problem is that my old box delivered great wifi speeds of at ...