Hi @client872  Thanks for posting and welcome back to the community. Sorry to hear of the lower than expected speeds. Your downstream power levels are higher than should be, this needs a tech visit. I'll send you a PM now to assist further. Best wish...

Hi @handelaar101  Thanks for posting and welcome to the community. Sorry to hear of any WiFi issues. I'll send you a PM now to assist further.

Hi @DP0207  Thanks for posting and welcome back to the community. I am sorry to hear of this.  If you check your package at virg.in/myVM does it show you're already on a Volt tariff?  Also, depending on what speed you're on, you may not get the boost...

Hi @stsommers  Thanks for posting and welcome back to the community. Apologies for the email issue. There's no reported issues. Is this via Webmail or third party client please? Keep us posted.

Hi @MortyChris  Thanks for posting and welcome back to the community. Sorry to hear of the broadband issues. You need a tech visit because of the downstream channel levels are virtually out of spec and we can see quite a lot of disconnections. I'll s...