I just came off the phone (on my landline) to give my 30 days notice to cancel my Virgin Media services with a disconnection date of 18 October 2023.After coming off the phone my landline has stopped working.  No dial-tone when trying to place a call...

Does anyone have any idea what could be causing the problem ? On the main box if you press pause when watching a channel eg, Channel 4, it just comes up with the error message - 'Channel Failed'.When trying to record a programme it comes up with the ...

Can existing customers remain on the old 'Talk Weekends' call package at contract renewal, or are all renewals now moving over to the not as good new 'Weekend Chatter' call package ?

I spoke to Virgin over the phone on Friday and after a bit of back and forth the agent arranged to send out a Hub 5 to me at no cost.  She called back and left a voicemail confirming that it was booked in and would be delivered on Wednesday (tomorrow...