Jakelly
On our wavelength
Joined 9 years ago
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Re: No services showing
Yes check the previous thread it is the same for a lot of us they have never fixed it. Apparently a ticket is raised with IT. Mine has been the same since October last year! Don't know about anyone else but now I can't even view it on the My Virgin Media site either it tells me to check it on the app which still doesnt work.Re: My Virgin Media app not working
Is there any update on this? It has been like this for months the app still doesn't work. I am not the only one either as there are multiple posts on this forum with the exact same problem. It really is not good enough having an app that doesnt work. What is the status of the IT ticket that was raised for me months ago?Re: App showing different package after renwal
There are multiple posts on this forum for the same issue that many customers are having there is something wrong with app. Mine has been like this for a few months now and still not fixed. All apps up to date the exact same on other devices. A ticket was raised for mine then escalated and it has never been fixed. https://community.virginmedia.com/t5/My-Virgin-Media-App/My-Virgin-Media-app-not-working/td-p/5440255
