Hey sheroo,  Thanks for keeping your thread up to date  Good to hear this has been resolved now. Let us know if you need help with anything else.  Take care. 

Hello elpedro1978,  Thanks for keeping us posted  Good to hear that the engineer has resolved this.  For anyone else with similar symptoms, I would recommend starting your own thread so this can be investigated on an individual basis. Thanks aga...

Hello poppet1,  Thanks for keeping in touch  I've just tested your connection and all is well from our side at the moment.  Any changes your end? Take care. 

Hello hamtrektng,  Thanks for the update  Good to hear you've noticed an improvement.  Let us know if you need help with anything else at the moment.  Take care.