Community FAQ
fellowes50
On our wavelength
since ‎12-08-2012
‎10-09-2022

User Statistics

  • 44 Posts
  • 1 Answers
  • 0 Kudos Given
  • 0 Kudos Received

User Activity

Stream Sky sports Pricing

07-09-2022
Why on the My Virgin Media app under Manage Stream does the price of Sky Sports change when I add it?  It shows £18.75 a month then when I press add it changes to £38.75, likewise Sky sports & cinema changes from £28.75 to £46.26.I currently have Sky...

Unable to cancel appointment

23-05-2022
I am unable to cancel a fault appointment online or via the app as there is no way of doing it .

Stream box Fee

09-05-2022
As well as being unable to subscribe to anything on my stream box , or via my PC or even via the My VirginMedia App , everyone else is paying a £35 Stream Activation fee , I have been charged an activation fee of £35 AND a Stream activation fee of £3...

Stream box subscriptions

08-05-2022
I am unable to add any subscriptions to my stream box , just get an error message .

Stream Box

30-04-2022
Just tried to self install my new stream box and got the following message - account retrieval error code CS1011, cannot do anything .
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