Welcome to our forum, I am sorry we did not mean to cause you any difficulties. At the end of February we spotted that one of your email accounts was being accessed from around the world and then spam being sent. They were usin...
It is something you can do from the my.virginmedia.com portal Advanced network error search although please bear in mind to do it from your VM connection as this is normally verified.
There was the odd bit of area upstream noise then that may have accounted for it, it seems to have settled down a bit recently and remains below our threshold for escalation. Hopefully things have improved for you.
I am sorry you are having problems with the hub 3 and Ethernet. Sorry if I missed it but I wonder if it is a driver issue. May be worth checking that you have the latest Ethernet card drivers from the manufacture (not windows update by ...