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cybmole · 19-11-2022

my current 18 month deal is ending ( the reminder of my nexrt bill amount was a hoorible shock, eevn though I knew it was coming) so, Time to get in touch for a new deal- that shoudl be easy enough expcept that I looked on a sunday when chat is close...

cybmole · 23-09-2022

ive not requested any changes, but you sayQuick recap of what you now enjoy:Your new package now includes:Broadband: WiFi Max Service - WiFi Pod 1We've removed:Broadband: WiFi Max Service - WiFi Pod 1 why has something been removed and thenthe same t...

cybmole · 08-08-2022

Broadband was off for hours yesterday. Eventually I got to VM on 4g on phone and had it run tests. Was told I needed an engineer! And was able to book one for this morning.Service is ok this morning but nonway to cancel.The web page at my media claim...

cybmole · 22-09-2021

title says it all I had 2 blueyonder accounts, lets call them main and spare.long ago, I decided I I did not need spare, but to be sure I think I set an auto-forward of everything arriving in spare -> mainafter a few months of that (not bothering t...

cybmole · 15-09-2021

"Hello xxxx,The Intelligent WiFi technology in your Hub has spotted that by making a small change to your Hub settings, you could enjoy faster speeds to any 5G-ready devices at home.Changing your Hub settings is nice and simple – we’ll do it for you ...

cybmole · 19-11-2022

thanks for all the helpful replies. "struggle" is a bit of an exaggeration, I could live with one price hike but If I let every supplier slip in a 25% price hike it would be a different story, so I need to practice my "poor me "language for the rete...

cybmole · 19-10-2022

actually- counting down the thread- its the 4th report of the same bug.

cybmole · 19-10-2022

you - or another staff member -set out to investigate this bug, weeks ago , when it happened to me, or so I thought. this is i think the 3rd independent report of the same bug. i dont think it matters HOW the appointment was made.the issue is that ...

cybmole · 09-08-2022

I went through it all again just now. No option to cancel. But i was able to reschedule it for December!I could probably have pushed it out another year but I got bored with spamming the next week button.Anyhow. Specific sequence. Log into app, appoi...

cybmole · 08-08-2022

similar issues here "help" says there shoduldl be a cancel option next to any appointments when viewed in the dedicated app - but there isnti downloaded the dedicated my VM app from play store to look for the option, because its not on web pages anyw...

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User Statistics

User Activity

Struggling to Contact VM online

unexpected "thanks for making those changes email alert

No option to cancel appointment

an email address I deleted long ago is still receiving and forwarding SPAM - how can this be ?

how do I stop this happening again please. IT came from no reply email at VM

Re: Struggling to Contact VM online

Re: No option to cancel appointment

Re: No option to cancel appointment

Re: No option to cancel appointment

Re: Cancelling Engineer Appointment