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idunno · 06-03-2023

Had letter this morning £7 increase for 200mb bb. Back of letter new terms from 2024 April increase will be 3.9% plus rate of inflation with no right to CANCEL!!!!!Even if you get a new contract now your still going to pay next year’s price rice for ...

idunno · 20-05-2022

Everyday without fail while watching live to through the stream box it ends up buffering and then the picture freezes making it impossible to watch anything for a long period of time.Have done all the rebooting etc but still no good.wish I hadn’t ask...

idunno · 01-08-2023

Yes spoke to cancellation team on july17th offered me a deal £33 which I declined was told disconnection on August 16th had a pop up on Monday offered £24 which I accepted informed online it would start about 3rd August and an email would be sent hav...

idunno · 01-08-2023

Accepted a pop up offer on my account on Monday as contract ends 16th August was told online this offer would start roundabout 3rd August have looked on my account at my orders and it’s showing my account will be disconnected on the 16th August.What...

idunno · 01-08-2023

I had a pop up offer on Saturday was going to accept on Sunday but pop up gone went on chat told them about offer new nothing about it made me an offer £10 more sent them screenshots of offer and was told this offer came from the back office and woul...

idunno · 16-07-2023

Rubbish I never got a new customer deal they didn’t do that when I started on dial up in the 1990’s been with them since then.

idunno · 16-07-2023

I rang today to cancel and was told I had to pay 1 days early termination fee.

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