I've recently changed my package to the ultimate volt package & was promised a Netflix credit. I was told I'd get an email with a link to activate the credit but I haven't had any email.
I've seen on many recent posts that this is an issue, but hoping someone from Virgin can give me a solution that will not involve waiting indefinitely on the telephone trying to get through to customer services.
So I can take a closer look at this for you and raise an IT ticket for the Netflix issue, I've popped you over a private message (purple envelope, top right hand corner)
