on 11-05-2022 15:59
I am a VM and O2 user.
When I try to get volt2 via the O2 app it says itsnot available in my area yet.
Is this correct?
on 11-05-2022 16:05
Hi @Stanmack
I hope the following helps. As you can see you should contact O2.
Info below from the https://community.o2.co.uk/t5/Volt/Volt-Megaguide/td-p/1541963
"If you see the screen / error below then it likely means you already have Volt benefits, or VM service is not available in your area. However, if VM is available or you already have VM, then this may be a small conflict or error on our side. If you’re impacted by this, please contact us here (Facebook, Twitter or Instagram) and we'll get this sorted for you."
on 13-05-2022 18:16
Hi Stanmack
Thanks for posting - apologies for the confusion here. Are both accounts registered at the same address?
Best,
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on 14-05-2022 17:05
Hi, yes they are both at same address.
Do want account numbers,
on 16-05-2022 18:30
on 17-05-2022 11:30
Yes I have but not done anything with it yet, other priorities
Stan