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Volt2 availability in Edinburgh

Stanmack
Tuning in

I am a VM and O2 user.

When I try to get volt2 via the O2 app it says itsnot available in my area yet.

Is this correct?

5 REPLIES 5

newapollo
Very Insightful Person
Very Insightful Person

Hi @Stanmack 

I hope the following helps. As you can see you should contact O2.

Info below from the https://community.o2.co.uk/t5/Volt/Volt-Megaguide/td-p/1541963 

"If you see the screen / error below then it likely means you already have Volt benefits, or VM service is not available in your area. However, if VM is available or you already have VM, then this may be a small conflict or error on our side. If you’re impacted by this, please contact us here (FacebookTwitter or Instagram) and we'll get this sorted for you."

not availablenot available

Dave
I don't work for Virgin Media.
I'm a Very Insightful Person, I'm here to share knowledge.
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John_GS
Forum Team
Forum Team

Hi Stanmack

Thanks for posting - apologies for the confusion here. Are both accounts registered at the same address?

Best,

John_GS
Forum Team


Need a helpful hand to show you how to make a payment? Check out our guide - How to pay my Virgin Media bill

Hi, yes they are both at same address.

Do want account numbers,

Ryan_N
Forum Team (Retired)
Forum Team (Retired)

Were you able to see the above message in which @newapollo has provided? 

 

Cheers, 

Ryan. 

Yes I  have but not done anything with it yet,  other priorities 

 

Stan