cancel
Showing results for 
Search instead for 
Did you mean: 

Volt activation - do I need to do anything?

cass
On our wavelength

I've switched from Ultimate Oomph to Volt, and the Volt contract is due to start today.

I received a new Hub today as agreed.

On "My Virgin Media", it still has the old package details. Do I need to take any action to switch to the new Volt package, or will it just happen at some point?

1 REPLY 1

Kath_F
Forum Team
Forum Team

Hi cass, 

Thanks for your post and it's great to hear you've upgraded to Volt. 

Once the hub is activated, the new package will go live and the My VM account should update within a few days then too. 

If you have any further issues, pop back and let us know. 

Thanks, 

Kath_F
Forum Team

New around here? Check out the do's and don'ts, in our Community FAQs