Volt Benefits not applied

[SH12-24-48]

Hi,

Can one of the forum team have a look to why the volt benefits have not applied circa 2 months after installation? o2 have been back over their side and confirmed its applied and those activated after 7 days.

Cheers

SH

[Lee_R]

Hi SH12-24-48, thanks for posting and welcome to our community.

Sorry to hear that your Volt benefits have not been applied to the cable side of your bundle. I would like to take a look on your behalf. I am going to send you a private message.  Please look out for the purple envelope in the top right of your screen. 

Regards

Lee_R