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VOLT benefits active but no virgin speed boost

parasmrut
Joining in

on ‎24-02-2023 18:59

I applied for the VOLT benefits a week ago, and got a text from O2 confirming these are now active. I’ve got the double data from O2 and now have 160GB instead of 80GB. However, nothing has changed with the Virgin speed. I’m currently on the M100 package - so believe this should be moved to the next package up (M200). Has anyone else had a similar issue?

 
10.0.0.0.1 192.168.1.254
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newapollo
Very Insightful Person
Very Insightful Person

on ‎24-02-2023 19:09

Hi @parasmrut 

It generally takes 14 days for any VM Volt benefits to be applied.

Dave
I don't work for Virgin Media.
I'm a Very Insightful Person, I'm here to share knowledge.
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