Ulitmate Volt no SIM?

[Tillboy]

So I moved to the ultimate Volt bundle as I'm with VM and O2 but can't see how I get the unlimited SIM. Could somebody help me out please?

[enlli]

When did you move? You should get the SIM via O2 after Virgin placed the order.

[Tillboy]

It's been a couple of weeks now. If I select the mobile option in my account it just makes me log into my O2 account

[enlli]

Have you spoken to O2 ans explained the situation? 

[Tillboy]

yes I have, they said to speak to VM

[enlli]

I've flagged your post to the team.

[Paul_DN]

Hi Tillboy,

Thank you for reaching out to us in our community and welcome, as you are already with O2 we can order another sim for you however this would be an additional £25 per Month on top of your Virgin Media package.

Have you discussed upgrading your current package with O2?

Regards

Paul.