on 11-05-2022 23:53
ANY CHANCE OF A UPDATE FROM VIRGIN MEDIA WHEN NETFLIX WILL BE FIXED 41 DAYS NOW
on 15-05-2022 17:55
Hi mantis1806
Thanks for posting. I am sorry for the Netflix issue. I can see you've spoke to the team since posting and this is raised with our IT team - we'll be in touch when it's all sorted.
Best,
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on 16-05-2022 00:13
It's been 45 days now. Customer service keeps saying I will have email within 5 days then 72 hours then 7 days. Told it sorting it out but no updates or statement from virgin media on the website no status saying there is issues. With netflix. This is a major issue so why aren't we kept informed about it
on 16-05-2022 10:05
^^^ Yeah me too, lemme know please if you here ought.. ^^^
🙂
NEAL
on 18-05-2022 10:42
Hi mantis1806 - I can see this is with IT - apologies for the delay. We are working hard to resolve this.
Best,
Need a helpful hand to show you how to make a payment? Check out our guide - How to pay my Virgin Media bill
on 12-06-2022 19:31