on 07-07-2022 09:40
Hi,
How do I get Volt Wifi Pods, I work for O2, recently upgraded to Volt Benefits however there is on where to find how to get these Wifi Pods, nor a email or number I can contact to receive these.
Thanks,
Answered! Go to Answer
on 07-07-2022 10:50
Hi @AlexDaw15
You can call 150 from a VM landline or mobile, or 0345 454 1111, but best to call at 8am when lines first open to avoid call queues.
Also try this number 0800 064 3850 taken from the https://www.virginmedia.com/broadband/intelligent-wifi page.
(You can't currently use that page to order the pods as VM are only taking phone orders.)
A member of the Forum team may also pick this up for you in a day or two.
on 07-07-2022 10:50
Hi @AlexDaw15
You can call 150 from a VM landline or mobile, or 0345 454 1111, but best to call at 8am when lines first open to avoid call queues.
Also try this number 0800 064 3850 taken from the https://www.virginmedia.com/broadband/intelligent-wifi page.
(You can't currently use that page to order the pods as VM are only taking phone orders.)
A member of the Forum team may also pick this up for you in a day or two.
on 07-07-2022 12:14
Thank you for this.
on 09-07-2022 12:59
Good Afternoon @AlexDaw15, thanks for your post on our Community Forums, and a very warm welcome to you!
Check out the purple envelope in the top right hand corner, and I can look into the ordering of a Wi-Fi pod for you.
Kindest regards,
David_Bn
on 19-07-2022 14:44
Hi, I'd like to try the WiFi pod solution to extend the signal in my flat. It's a very big, old tenement apartment over two floors and the signal is very poor/non-existent in some parts. I should be able to get 3 of these pods under the O2/Virgin Media Volt benefits scheme and I would prefer if a moderator could jump in to help. The wait times for phone queuing can sometimes be long indeed. Thanks for the help.