Just had a Hub installed.
Working great through Cat6, TV & laptop connected via wifi and working too.
However Galaxy S10, One 9+pro and an Alcatel mobile all have same issue -
Connected to the router - but no data connection - ergo I cannot use to browse the internet.
I tried creating a guest network too, but the same issue.
Tried pinhole still same.
Its only been in a couple of hours so this takes the mick.
Can anyone point me in the direction of help??
Network Log
Time Priority Description
| 04-10-2022 18:50:05 | critical | DHCP FAILED - Discover sent, no offer received;CM-MAC=xxxxxxxxxxxx;CMTS-MAC=xxxxxxxxxxxxCM-QOS=1.1;CM-VER=3.1; |
| 04-10-2022 18:49:55 | notice | CM-STATUS message sent. Event Type Code: 3; Chan ID: N/A; DSID: J; MAC Addr: N/A; OFDM/OFDMA Profile ID: N/A.;CM-MAC=xxxxxxxxxxxxCMTS-MAC=xxxxxxxxxxxxCM-QOS=1.1;CM-VER=3.1; |
| 04-10-2022 18:49:54 | warning | Unicast DSID PSN startup error |
| 04-10-2022 18:49:49 | critical | DHCP FAILED - Critical field invalid in response ;CM-MAC=xxxxxxxxxxxxCMTS-MAC=xxxxxxxxxxxxCM-QOS=1.1;CM-VER=3.1; |
| 04-10-2022 18:49:48 | critical | DHCP FAILED - Discover sent, no offer received;CM-MAC=xxxxxxxxxxxx;CMTS-MAC=xxxxxxxxxxxxCM-QOS=1.1;CM-VER=3.1; |
| 04-10-2022 18:49:46 | notice | REGISTRATION COMPLETE - Waiting for Operational status |
| 04-10-2022 18:49:41 | warning | Dynamic Range Window violation |
| 04-10-2022 18:49:41 | warning | RNG-RSP CCAP Commanded Power Exceeds Value Corresponding to the Top of the DRW;CM-MAC=xxxxxxxxxxxx;CMTS-MAC=xxxxxxxxxxxx;CM-QOS=1.1;CM-VER=3.1; |
| 04-10-2022 18:49:40 | warning | REG-RSP-MP Mismatch Between Calculated Value for P1.6hi Compared to CCAP Provided Value;CM-MAC=xxxxxxxxxxxx;CMTS-MAC=xxxxxxxxxxxx;CM-QOS=1.1;CM-VER=3.1; |
| 04-10-2022 18:49:40 | critical | DHCP FAILED - Critical field invalid in response ;CM-MAC=xxxxxxxxxxxx;CMTS-MAC=xxxxxxxxxxxx;CM-QOS=1.1;CM-VER=3.1; |
| 04-10-2022 18:49:39 | critical | DHCP FAILED - Discover sent, no offer received;CM-MAC=xxxxxxxxxxxx;CMTS-MAC=xxxxxxxxxxxxCM-QOS=1.1;CM-VER=3.1; |
| 04-10-2022 18:49:35 | critical | DHCP FAILED - Critical field invalid in response ;CM-MAC=xxxxxxxxxxxxCMTS-MAC=xxxxxxxxxxxx;CM-QOS=1.1;CM-VER=3.1; |
| 04-10-2022 18:49:34 | notice | TLV-11 - unrecognized OID;CM-MAC=xxxxxxxxxxxx;CMTS-MAC=7xxxxxxxxxxxxCM-QOS=1.1;CM-VER=3.1; |
| 04-10-2022 18:49:34 | notice | DS profile assignment change. DS Chan ID: 32; Previous Profile: ; New Profile: 1 2 4.;CM-MAC=xxxxxxxxxxxx;CMTS-MAC=xxxxxxxxxxxxCM-QOS=1.1;CM-VER=3.1; |
| 04-10-2022 18:49:32 | warning | DHCP WARNING - Non-critical field invalid in response ;CM-MAC=xxxxxxxxxxxxCMTS-MAC=xxxxxxxxxxxx;CM-QOS=1.1;CM-VER=3.1; |
| 04-10-2022 18:49:32 | critical | No Ranging Response received - T3 time-out;CM-MAC=xxxxxxxxxxxx;CMTS-MAC=xxxxxxxxxxxxCM-QOS=1.1;CM-VER=3.1; |
| 04-10-2022 18:49:32 | critical | SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing;;CM-MAC=xxxxxxxxxxxx;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1; |
| 04-10-2022 18:49:30 | notice | Honoring MDD; IP provisioning mode = IPv4 |
| 04-10-2022 18:49:26 | critical | SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing;;CM-MAC=xxxxxxxxxxxx;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1; |
| 04-10-2022 18:49:21 | critical | SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing;;CM-MAC=xxxxxxxxxxxx;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1; |
| 04-10-2022 18:49:17 | critical | SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing;;CM-MAC=xxxxxxxxxxxx;CMTS-MAC=xxxxxxxxxxxx;CM-QOS=1.1;CM-VER=3.1; |
| 04-10-2022 18:49:09 | critical | Cable Modem Reboot due to power button reset |
| 04-10-2022 18:49:05 | critical | Cable Modem Reboot due to master console reset |
| 04-10-2022 15:23:35 | critical | SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing;;CM-MAC=xxxxxxxxxxxx;CMTS-MAC=xxxxxxxxxxxx;CM-QOS=1.1;CM-VER=3.1; |
| 04-10-2022 15:23:26 | critical | SYNC Timing Synchronization failure - Loss of Sync;CM-MAC=xxxxxxxxxxxx;CMTS-MAC=xxxxxxxxxxxxCM-QOS=1.1;CM-VER=3.1; |
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