You can call the direct number 0800 064 3850 to order a pod (they will only send out one at a time, and there must be an interval of at least one week before a second order will be accepted)
You can also call 150 from a VM landline or mobile, or 0345 454 1111, but best to call at 8am when lines first open to avoid call queues.
A member of the Forum team may also pick this up for you in a day or two.
HI James, thanks for the message and welcome to the forums.
I am sorry to hear that you are unable to order the pod and I will send you a private message so that this can be looked into further.
Please look out for the purple envelope.