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Cant order wfi pod

JamesGraham815
Joining in

on ‎28-08-2022 14:52

Hi

I have Volt but can order the wfi pod for blackspot in house.  Anyone help please

 

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3 REPLIES 3

newapollo
Very Insightful Person
Very Insightful Person

on ‎28-08-2022 14:59

Hi @JamesGraham815 

You can call the direct number 0800 064 3850 to order a pod (they will only send out one at a time, and there must be an interval of at least one week before a second order will be accepted)

You can also call 150 from a  VM landline or mobile, or 0345 454 1111, but best to call at 8am when lines first open to avoid call queues.

A member of the Forum team may also pick this up for you in a day or two.

Dave
I don't work for Virgin Media.
I'm a Very Insightful Person, I'm here to share knowledge.
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Chris_W1
Forum Team
Forum Team

on ‎31-08-2022 08:52

HI James, thanks for the message and welcome to the forums. 

I am sorry to hear that you are unable to order the pod and I will send you a private message so that this can be looked into further. 

Please look out for the purple envelope.

Chris. 

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jeffwest2
On our wavelength
In response to Chris_W1

on ‎01-09-2022 13:28

I did this through whatsapp, seems the only way to get them.

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