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52 days netflix still not working

mantis1806
Dialled in

52 days now still netflix not working. Update or comment from virgin media would be nice but of course nothing as usual and they are still advertising netflix on there bundles. Virgin does not give a dam about there customers. Of course if you miss a payment they want to speak to you then. 

3 REPLIES 3

Tractorboy
Rising star

You are not alone with your thoughts there , it is now over two months since this debacle started!

Join the club!

carebear1
Tuning in

Since March here. Maybe if more people took to social media and spoke about their experiences virgin would actually fix this issue.   Netflix is showing on my account as part of my contract, I’m not receiving it so not getting what I’m paying for. How much refund do they owe us all 🤔.

Matthew_ML
Forum Team
Forum Team

Hey mantis1806, thank you for reaching out and I am so sorry to hear you've had no Netflix for 52 days. 

I've had a look on our end I can see you have contacted us quite a lot about these issues.

I am going to send you a PM, please keep an eye out for it will be a purple envelope. Thanks 

Matt - Forum Team


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