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1gig ultimate bundle upgrade lues

mantis1806
Dialled in

I bought volt ultimate bundle 600 mb download speed was advised at the time 1gig not availible in my area but when it is i would receive 1gig free upgrade. Rang up today said i have to pay extra seriously false advertising again. Thats it for ne now 

3 REPLIES 3

Matthew_ML
Forum Team
Forum Team

Hey mantis1806, thank you for reaching out and I am so sorry to hear this.

I have taken a look at our side and I can see you've reached out to our contact centre after this post.

Did the team manage to take a look at this for you and get it resolved? Thanks 

Matt - Forum Team


New around here?

mantis1806
Dialled in

No they didnt they said you are on 640 bundle received one phone call but phone went dead still waiting for a call back but nothing yet. 

Hi mantis1806

 

Thanks for posting in regards to your package, we can see you have spoken to the team since posting and trust everything was covered during the call? 

 

If you need any further assistance, let us know. 

 

Rob