i received an email from virgin offering me to upgrade my package and adding tv to full house 200 bundle, email legit followed link to virginmedia site , page was secure and valid certificate had all my details so agreed, with self install even a choice if delivery dates.
but over a week and no update, can someone check this, called 150 about something else and well i rather use web now.
copied the body of last email when completed form
anyone help or had similar
Good news! We've received your upgrade order and we're hard at work getting it all sorted.
You'll find your order summary below, along with your installation choice and date. We hope you enjoy your new services!
Your order summary
Full House 200 Bundle
Full House TV
New monthly cost
Price for first 12 months
Price after 12 months £75 a month
You've chosen to have your QuickStart package delivered on12 April 2018 8Am-9Pm. We'll send you an email within the next 48 hours to let you know when we'll deliver your QuickStart self-installation pack.