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STAYDEAD82
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tv box stuck on welcome page

hi there! been noticing lately that the box would suddenly restart and now a couple of days ago i turned the box on and its stuck on the welcome screen then turns off then back to welcome again? 
dont know whats wrong with it but no virgin media tv is making us very sad! any help on how to fix this would be appreciated , or who would i need to talk to about it?
thank you 

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Forum Team (Retired) Collette_O
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Re: tv box stuck on welcome page

Hi STAYDEAD82,

Welcome to the community and thanks for posting.

I am sorry to hear that your box stopped working correctly.  I can see that you have contacted us since so I hope all is working ok now for you.  If you have any further problems then just give us a shout.

Collette.


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