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mhunter
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trouble with digital box

my actual tv is working however the digital box isn’t, usually i have to come down in the morning and turn it on then wait for it to kickstart then it shows all the sky channels etc, but now i’ve tried turning on with the box and remote, unplugged everything, turned everything off. nothing is working?

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Forum Team (Retired) Josh_RW
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Re: trouble with digital box

Hi mhunter,

 

Welcome to the Community!

 

I'm sorry to hear you're having trouble with your box.

 

I've run diagnostics on your equipment and I've picked up an issue with your downstream power levels that is likely causing the fault. I'd like to send a technician to adjust the levels for you.

 

I've sent you a private message (purple envelope at the top right of your screen) so I can arrange an appointment.

 

Speak soon

 

Josh


Tech fan? Have you read our Digital life blog yet? Check it out


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