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JamesKR
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flashing white and pink light on box and 2 way arrow

flashing white and pink light on box and 2 way arrow and stuck in start up.

Was fine earlier

Wifi working.

No local problems according to service status

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jb66
Alessandro Volta
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Re: flashing white and pink light on box and 2 way arrow

Pink light on a v6 box is a dead box, you could call virgin to get a new one

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JamesKR
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Re: flashing white and pink light on box and 2 way arrow

Thank you. will call in morning

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Forum Team
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Re: flashing white and pink light on box and 2 way arrow

Hi JamesKR

Thanks for your posts. 

Sorry to hear about the issues you are having with the service. 

Were you able to give the team a call? 

If so, how did things go?

Regards 

Gareth_L Forums Team 

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JamesKR
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Re: flashing white and pink light on box and 2 way arrow

Yes - engineer came out, box dead. Box replaced, all good

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Forum Team
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Re: flashing white and pink light on box and 2 way arrow

Great news JamesKR,

Have a nice break over the festive period

Anything else pop back on here 

Gareth_L

 

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